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Terms & Conditions

Terms & Conditions
 
 
GENERAL
 
All prices displayed on this website are in Australian dollars and include 10% GST. Prices and product specifications are subject to change without notice.
 
We reserve the right to refuse service to any person for any reason.
 
 
PAYMENT
 
Purchases must paid for by credit card (Visa or MasterCard). Bank fees may apply.
 
All orders must be paid for before goods are dispatched. Title to goods does not pass to the purchaser until the goods have been paid for in full.
 
 
SHIPPING
 
Downloadable products are available immediately after payment has been received.
 
Physical products will usually be dispatched within 2 working days of our receiving an order. Delivery times depend on location, but normally will take no more than 7 days within Australia and 14 days to other countries.
 
Goods are sent either by registered post or by private road freight, depending on the size and weight of the shipment.
 
It is the purchaser's responsibility to ensure that the shipping address that they have supplied is correct. Any additional costs resulting from an incorrectly supplied address must be paid for by the purchaser.
 
 
REFUNDS AND RETURNS
 
Goods may be returned if they are found to be faulty in manufacture or damaged in transit. Returns for any other reason may be negotiated at our discretion.
 
Goods that are found to be faulty will be replaced or refunded at our discretion.
 
Returns of physical products must be authorised by us before goods are dispatched to us. All shipping costs for the return of goods must be paid for by the purchaser. Returned goods must be accompanied by all original packaging and a copy of the sales invoice. Returns will be accepted only from the original purchaser.
 
All reasonable measures are taken to ensure that goods purchased from us are free from defects and, where applicable, securely packed to prevent damage during shipping.
 
 
CANCELLATIONS
 
Cancellation of an order may be accepted at our discretion. If physical goods have already been dispatched, the purchaser must pay for both outward and return freight plus a restocking fee. Cancellation of orders for downloadable goods is permitted only if the goods have not already been downloaded. To request a cancellation, please contact us.
 
 
AGREEMENT
 
Any order placed by a customer on this website is an offer by that customer to purchase a product or service for the price specified at the time the order is placed, including freight and any other charges. By placing an order, the customer is agreeing to pay for and accept delivery of the goods ordered. Prices are subject to variation at any time and may change while the customer is selecting goods. The customer agrees to pay the price that is current at the time payment is made. This agreement is governed by the relevant laws of the state of New South Wales.
 
 
ERRORS & OMISSIONS
 
While we take all reasonable measures to ensure that the prices, images and other information displayed on this website are correct, Soundwright Professional Audio disclaims all responsibility for any errors or omissions. We reserve the right to refuse a customer's order for any reason, including the unavailability of a product, an error in the advertised price or other information, or an error in the customer's order.
 
 
LIABILITY
 
Soundwright Professional Audio is not liable for any loss or damage arising from the purchase or use of goods or services supplied, or for failure to supply goods or services due to circumstances beyond our control. Our total liability to the customer is limited to repair or replacement or refund for defective goods.
 
 
WARRANTY
 
Soundwright Professional Audio transfers to the customer any warranty or guarantee supplied by the manufacturer of the products. If goods are found to be defective within the warranty period due to faulty materials or poor workmanship, we will repair or replace the goods at our discretion.
 
Any warranty or guarantee becomes void if the product has been used outside of the manufacturer's instructions or guidelines on proper use, storage, installation or maintenance; or if the product has been repaired or modified by an unauthorised person; or if the product is re-sold.
 
All warranties and guarantees offered by us or by the manufacturer are in addition to statutory warranties and guarantees stipulated by legislation in the state of New South Wales.
 
 
OWNERSHIP
 
This website and all goods offered for sale on it are the property of Soundwright Professional Audio Pty Ltd ABN 68 168 804 082.
 
This website, design and contents are Copyright ©2013-2015 Soundwright Professional Audio.
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